Privacy Policy

Effective date: September 27, 2026. Client Accelerator is operated by Brookstone Digital Services LLC, a Missouri limited liability company.

1. Who We Are

1.1. This Privacy Policy explains how Brookstone Digital Services LLC, a Missouri limited liability company (“Brookstone,” “we,” “us,” or “our”), collects, uses and shares personal information in connection with Client Accelerator (the “Program”), our websites, join forms and community.

1.2. By using the Program or our websites, you acknowledge this Policy.

2. Information We Collect

2.1. Information you give us:

(a) your name, email address and phone number from the join form;
(b) the information you provide during onboarding, such as your business name, niche, service, offer, pricing, Ideal Client Profile, clients and revenue;
(c) your messages, posts, and submitted materials, including cold emails, direct messages, sales call recordings, and Client Guarantee claim evidence;
(d) your communications with us.

2.2. Payment information. Payments are processed by a third-party payment processor. We do not receive or store your full card number. We receive limited details, such as your name, email, billing country or postal code, the last four digits of the card, the amount and the transaction status.

2.3. Community and call data:

(a) your Slack profile, messages and activity in our Slack workspace;
(b) recordings of live calls, including your name, image, voice, chat and screen shares;
(c) attendance records.

2.4. Information collected automatically. When you visit our websites, we and our providers may collect your IP address, device and browser type, pages viewed, referring pages, dates and times, and similar data through cookies, pixels and analytics tools.

2.5. Information from others. We may receive information from our payment processor, analytics providers, advertising platforms, affiliates who referred you, and other members who mention you.

3. How We Use Information

We use personal information to:

(a) process payments and give you access;
(b) deliver the Program, calls, community and support;
(c) review your submitted work;
(d) administer and verify Client Guarantee claims;
(e) send you service messages about your membership;
(f) send marketing messages about the Program and future offers, with your consent where required;
(g) track member progress and outcomes, including niche, offer, clients and revenue, to improve the Program, report aggregated results, and identify potential software partnership opportunities;
(h) create training materials from call recordings;
(i) measure and improve our websites and advertising;
(j) prevent fraud, abuse and chargeback misuse;
(k) enforce our Terms of Service;
(l) comply with the law.

4. Calls, Texts and Emails, and How to Opt Out

4.1. If you give us your phone number and agree to the consent statement on our join form, you agree that Brookstone may contact you at that number by call and text message about the Program and related offers. This includes messages sent using automated technology. You also agree to contact by email.

4.2. Your consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.

4.3. You can opt out at any time and by any reasonable means:

(a) Texts: reply STOP to any text. Reply HELP for help.
(b) Calls: tell us on the call that you want no further calls.
(c) Email: use the unsubscribe link, or email support@clientaccelerator.com.

We will honor opt-outs within the time the law requires. After you opt out of marketing, we may still send non-marketing messages about your membership or a pending claim, where the law allows.

4.4. We do not share your phone number, or your consent to receive texts, with third parties for their own marketing purposes.

5.1. We do not sell your personal information. We do not share it for cross-context behavioral advertising, except as described in Section 6 for our own advertising cookies. You can opt out of that use as described there.

5.2. We share personal information only as follows:

(a) Service providers that work for us under contract, including our payment processor, website and form hosting, email and SMS providers, customer relationship management tools, Slack, video call and recording tools, cloud storage, and analytics providers;
(b) Other members, for content you post or submit in the community or on calls;
(c) SaaSKit, our founder’s development company, only if you express interest in a software partnership, and only the information relevant to that discussion;
(d) Affiliates who referred you, limited to the fact of your purchase, as needed to pay commissions;
(e) Legal and safety purposes, such as complying with the law, responding to lawful requests, defending chargebacks and legal claims, and protecting rights and safety;
(f) Business transfers, in a merger, sale or reorganization, where information would be transferred subject to this Policy.

5.3. We may share aggregated or de-identified information that does not identify you.

6. Cookies and Analytics

6.1. We use cookies and similar tools to keep our websites working, remember preferences, measure traffic and understand which marketing brings people to us. These may include analytics tools and advertising pixels from providers such as Google or Meta.

6.2. You can block or delete cookies in your browser settings, and you can use the opt-out tools those providers offer. Our websites honor Global Privacy Control signals as an opt-out of advertising-related sharing where the law requires it.

6.3. Blocking some cookies may affect how the site works.

7. Recordings and Community Content

7.1. Live calls may be recorded, and the recordings are shared with members as part of the Program.

7.2. Anything you post in Slack or say on a call is visible to other members. Please do not share sensitive personal information or confidential information about your prospects or clients unless you have the right to share it.

7.3. Slack and video call providers process data under their own privacy policies.

8. Data Retention

8.1. We keep personal information for as long as needed for the purposes in this Policy:

(a) Account and community data: while you are a member, plus up to three years after your access ends.
(b) Payment, transaction and Client Guarantee records: up to seven years, for tax, accounting and dispute purposes.
(c) Call recordings: as long as they are used as Program materials.
(d) Marketing contact information: until you opt out. After that, we keep a suppression record so we do not contact you again.

8.2. We may keep information longer if the law requires it or to resolve disputes.

9. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, such as access controls and encrypted connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a data breach occurs that the law requires us to report, we will notify you as required.

10. Your Privacy Rights

10.1. Depending on your state of residence, you may have the right to:

(a) know and access the personal information we hold about you;
(b) correct inaccurate information;
(c) delete your information;
(d) receive a portable copy;
(e) opt out of targeted advertising, sale, or profiling.

10.2. Although some state privacy laws may not apply to a business of our size, we will honor these requests where we reasonably can, regardless of where you live.

10.3. To make a request, email support@clientaccelerator.com. We will verify your identity before acting and respond within 45 days, or within the time your state’s law requires. You may use an authorized agent, with proof of authorization.

10.4. If we deny your request, you may appeal by replying to our decision with the subject line “Privacy Appeal.”

10.5. We will not discriminate against you for exercising your rights. We may keep information we need for legal, tax, security or dispute purposes, and deleting some information may end your access to the Program.

11. Children

The Program is not intended for, and may not be used by, anyone under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it.

12. Location of Processing

We are based in the United States, and we and our providers process information in the United States. If you join from outside the United States, you understand that your information will be transferred to and processed in the United States.

13. Changes to This Policy

We may update this Policy by posting a new version with a new effective date. For material changes, we will also notify you by email or in the community.

14. Contact

Brookstone Digital Services LLC
Missouri, United States of America
Email: support@clientaccelerator.com